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Online reputation management lawyer

Our goal is to correct the image and restore the reputation among the customers due to REMOVAL of PUBLICATIONS, ARTICLES, VIDEOS, AND PICTURES from the web as well as articles, publications on the websites provided in the Google search, YouTube, false news published in the media, photos, video posts, which are placed in social media such as Facebook, Instagram, YouTube, including any other false information.

→ Counsel on reputation management on the Internet is a service that is aimed at creating a trustworthy positive information field for a public person, company, brand on the Internet and removing false information, articles, publications on sites that are given out in Google search, YouTube, false news published in the media, photos, video posts that are posted on Facebook, Instagram, YouTube, as well as any other false information that violates the client’s non-property rights, from sources where false (negative) information is distributed.

The illusion of anonymity and impunity allows some Internet users to post offensive statements, outright lies or facts that, to put it mildly, do not correspond to reality. These insults and facts may concern specific individuals, groups of people United by common ideological, religious or professional interests, bloggers, a company or brand, public figures or politicians. However, in the information age, anonymity and, as a result, impunity is quite illusory.

Main aspects of our business

We do much more than just fix the situation and remove the negative from the Internet. Among other things, we provide the client with everything for their comfort and safety, i.e. guarantees, the terms of which are documented, and the preservation of anonymity. No one will ever know.

Dialogue

We remove negative texts from the network after negotiations. This is much more effective than hacking and threats. Therefore, our teamwork removing engineers, psychologists, conflict resolution specialists, lawyers and negotiators. Besides, they are well aware of how search engines work and search algorithms. Thus, we take a comprehensive approach to solving the problem. This allows you to understand what the motivation of the author of a negative article or post is.

Security

All the specialists listed above sign a contract with the client, thereby guaranteeing complete security, protection of the received data and absolute anonymity. All correspondence must be encrypted.

Legality

We work completely legally, conclude and sign a contract with the customer of the service. Besides, the client is aware of everything that is happening: checks the progress of work, knows about all the methods and tools we use.

Guarantee

The contract includes a lifetime warranty clause. It means that we will fix everything for free. For example, a deleted negative suddenly returned to the Internet. We will remove it and take no money.

Feature of collecting evidence on the facts of insults, placing false information, slander on the Internet

As a rule, the technical ability of a person to independently collect evidence is limited due to objective reasons. You can independently identify the owners of the site that contains offensive or deliberately false information and the provider of the person who sent the offensive email. Additional information, including the IP address of the author of the messages on Facebook, Instagram, YouTube or news portal, about the location of the computer from which presentations were made, the person who has concluded a contract for the provision of Internet access, it is possible to collect only having the corresponding resolution of the investigator or the court ruling on the taking of evidence, or attorney’s request. Based on the above-mentioned procedural documents, the site owners and / or the provider are required to provide the information they have about the author of the messages.

If the author of the distributed information is unknown or his identity cannot be established the proper Respondent is the owner of the site where the specified information material is posted (Case no. 914/4612/14, 18.10.17)

Protection of honor, dignity and business reputation

According to Article 3 of the Constitution of Ukraine, a person, his life and health, honor and dignity, inviolability and security are determined by the highest social value in Ukraine. Taking into account The resolution of the Plenum of the Supreme Court of Ukraine On judicial practice in cases of protecting the honor and dignity of an individual, as well as the business reputation of an individual and legal entity dated 27.02.2009 No. 1.

Dignity

this is recognition of the value of each individual as a unique biopsychological value.

Honor

positive social assessment of a person in the eyes of others, which is based on the compliance of her actions (behavior) with generally accepted ideas of good and evil.

Business reputation of a person

this is the public assessment of their business and professional qualities acquired by them in the performance of labor, official, public or other duties.

According to the Article 275 Part 1 of CC of Ukraine a natural person enjoys the right to protection of their moral rights against illegal encroachments of others, which is exercised in the right ways, defined by Chapter 3 of the civil code of Ukraine, in particular, this method can act as moral damages, the denial of false information, prohibition of disseminating information that violated the moral rights etc.

Take control of the negative in your own hands

Our method of work is comprehensive and safe. There is always an alternative to anger and negativity. Therefore, we act legally, in compliance with all laws. Our main task is to solve the problem of the customer who applied. We are focused on results, not just getting money. If we fail to meet our goals, we will refund the money.

We work under the law

We comply with the law: we do not hack pages, profiles, or email, and we do not threaten the author or their loved ones. We provide guarantees and provide security.

We carefully calculate each action

We offer several ways to work with negative content on the Internet. We provide all the scenarios to the client, and then they choose the most appropriate one. That’s how we operate.

De-indexing

No matter how erased, but the negative is easily hidden even in the target group. This is why we are also working on removing links with negative information from search engines.

When you need a reputation management lawyer:

  1. there Is negative information on the Internet: Google, YouTube gives out negative information about your company or you, products or services in the search.

Facebook, Instagram or YouTube distribute comments, publications, negative posts or videos about your company and you in social media, the content of which does not correspond to reality and humiliates your honor and dignity

  1. you are drowned by competitors, you are a politician, blogger or public figure. If there is unfair competition on the Internet, you suspect that soon negative bots will appear on the Internet or social networks about your person or your company, brand, products or services.
  2. You are a blogger, journalist, public figure or regular user of social networks and you are accused of spreading false information. For example: You spread information about a person, wrote a post, publication, article, or made a video, but this information, which is presented on the Internet, in his opinion violates his honor and dignity. As a result, you have been sued for non-pecuniary damage in the event of humiliation of the dignity, honor and business reputation of an individual in respect of whom you allegedly distributed false information.
  3. The mass media has published news or false information about you that violates your non-property rights and causes your losses or moral suffering.

The law grants the victim the right to protect their honor, dignity and business reputation through criminal prosecution of the perpetrator or civil procedure. Freedom of speech and the right to speak are not absolute; they exist only as long as they do not violate the rights of others. The right to freedom of thought and speech, to freedom of expression of one’s views and beliefs, meets the obligation not to disseminate false information about a person and such information that discredits their dignity, honor or business reputation. In case of violation of the non-property right to respect for honor and dignity, the only authority on which the offended person can rely is the court. It is the court that can recognize the distributed information as unreliable and oblige the defendant to refute it.

Stages of an online reputation management lawyer’s work

Before starting work, you must provide the lawyer with all the information you know, as well as the source of information dissemination, describe the situation and state the facts about the dissemination of false information about you. After we:

  1. Sign a contract for the protection of the client’s rights
  2. Analyze the current situation, looking for a source of information dissemination
  3. Collect evidence
  4. Develop a strategy; prepare a road map for protection Facebook, Instagram, YouTube
  5. Notarial recording of evidence on the Internet, articles, publications on sites that are issued in the search for Google, Yandex, YouTube, news media, photos, video posts that are posted on Facebook, Instagram, YouTube, and the corresponding Protocol is drawn up.
  6. We assess the amount of moral or material damage caused and, if necessary, involve independent experts
  7. Prepare materials to the court and file a lawsuit on protection of honor and dignity in the case of the spread of her false information, violating her moral rights and rights of other stakeholders (e.g., members of his family and relatives) if it directly or indirectly violates their moral rights.
  8. Involvement of mass media, bloggers, preparation of materials, articles, publications, placement in the media. We cooperate with Internet resources for writing articles, publications, and investigative journalism materials.

The result of the lawyer’s work on online reputation management

  1. The removal of the Internet content recognized as illegal in court, including articles, publications on the websites provided in the Google search, Yandex, YouTube, news, media, photos, video posts, which are placed on Facebook, Instagram, YouTube, false information, violating personal non-property rights of the client.
  2. Recovery of damages, moral or material damage, as well as the services of a lawyer from the person who posted negative information about you
  3. Placement of information and various texts, articles, news, publications in the media, on Internet resources on the Internet that will refute the content of a negative publication about You.

Compensation for non-pecuniary damage and damages

A person against whom insults have been committed or knowingly false information has been distributed has the right to claim compensation for moral damage and damages.

It should be remembered that to satisfy a claim for compensation for non-pecuniary damage in the event of humiliation of the dignity, honor and business reputation of an individual, the plaintiff must necessarily prove to the court in civil proceedings the following legal facts:

  • presence of moral damage caused to an individual;
  • the wrongfulness of the act of a person who caused moral harm;
  • the existence of a link between the harm, the wrongful act and the guilt of the person who committed the act;
  • legal justification of the amount that the claimant estimates the damage caused.
  • We combine technical and legal tools

You need to understand that deleting videos or photos from other people’s channels or sites is a very complex process. And no one can guarantee that the result will be positive. And if they give such a guarantee, it is an outright lie.

For example, you can delete a video from someone else’s YouTube channel either by the owner of that channel or by YouTube itself, if you prove that it is necessary, and you can delete a photo or post from Facebook by the account owner or the social network itself.

We rarely contact the owner of a channel or website, because our clients want to remain completely anonymous. Our task is to convince the video hosting service (website, social network) to delete the corresponding video or photo.

A positive reputation is key to your success!

Reputation management

We manage your reputation by creating credibility and a positive image of your company, which allows it to look attractive in the eyes of customers.

Protecting the reputation of businesses and public figures from black PR

We help to neutralize the negative effects of your detractors and competitors and build the protection of companies and public figures from black PR.

Reputation PR

We help you and your company to build a positive reputation, which is not only the key to the full functioning of the business but also one of the main factors in attracting customers.

Monitoring

We monitor mentions and reviews about you and your company. Based on the results of their analysis, we build a work strategy.

SERM services

We help you manage your company’s online reputation. As a result, only positive information about your company is displayed in the search, and negative information is replaced.

SERVICES FOR DELETING PUBLICATIONS, ARTICLES, VIDEOS AND PHOTOS FROM THE INTERNET

COST OF DELETING INFORMATION

Preparation and submission requirements (bar request, claim, complaint, electronic application) on the removal of inaccurate information, articles, publications on the websites provided in the Google search, Yandex, YouTube, inaccurate articles, news published in the media, photos, video posts, which are placed on Facebook, Instagram, Youtube, and any other false information violating personal non-property rights of the client, which is spread of inaccurate (negative) information.

  • analyze the current situation and look for a source of information dissemination;
  • collect evidence base;
  • we attract technical specialists and programmers;
  • involvement of a lawyer;
  • getting information and contact information about the owner of the site or the author of the publication, domain and hosting;
  • preparation and submission of a request (lawyer’s request, claim, complaint, electronic appeal) for the removal of false information and compensation for moral and material damage;
  • preparing and submitting a request (lawyer’s request, claim, complaint, e-mail) to block the site or complete blocking at the level of a domain name containing false information.

Cost of deletion for 1 article, completion period of 3 days

Complete cleaning of false information, articles, and publications in Google and Yandex search engines

  • analyze the current situation and look for a source of information dissemination;
  • collect evidence base;
  • we attract technical specialists and programmers;
  • involvement of a lawyer;
  • getting information and contact information about the owner of the site or the author of the publication, domain and hosting;
  • preparation and submission of a request (lawyer’s request, claim, complaint, electronic appeal) for the removal of false information;
  • preparing and submitting a request (lawyer’s request, claim, complaint, e-mail) to block the site or complete blocking at the level of a domain name containing false information.

The cost and timing depend on numerous factors, the number of links and publications in search engines.

Protection of honor, dignity and business reputation in court. Judicial removal of false information from publications on news sites registered as mass media. The service includes:

  • analysis of the current situation, search for a source of information dissemination;
  • collection of evidence-based;
  • getting information and contact information about the site owner or the author of the publication, domain, and hosting;
  • notarial recording of evidence on Internet articles, publications on websites;
  • developed strategy, preparing a road map of protection;
  • assessment of the amount of moral or material damage caused, psychological state and, if necessary, involvement of independent experts;
  • involvement of a technical specialist, programmers;
  • involvement of a lawyer;
  • attracting an expert;
  • involving a linguist;
  • preparation of materials to the court and filing a claim for the protection of personal honor and dignity;

Facebook, Instagram, Youtube, Google search results, Yandex, YouTube, etc., claim that information published on websites of the Internet, Facebook, Instagram, Youtube is untruthful, humiliating to honor, dignity, and business reputation, and that such information is deleted;

  • securing a claim in the form of blocking publications, news;
  • comprehensive representation of interests in court;
  • obtaining a court decision in a court of any instance.

Cost for 1 article, term from 4-7 months, number of courts 1 (one).

The price does not include: court fees, notary fees, psychological examination or examination of the amount of damage and material damage, the involvement of a linguist.

Deleting information by legal means: algorithm of operation

  1. A comprehensive analysis of the data. First, we find out whether the negative falls under the articles of the Criminal Code.
  2. Prepare the pre-trial claim. We need to wait two weeks after sending the document to the appropriate authorities.
  3. Contact the experts. Before the court proceedings begin, we are engaged in linguistic expertise and coordinate actions with the notary.
  4. Submit a statement of claim to the court. We appeal to the court at the applicant’s place of residence. We would like to note that the client himself or his proxy can act in court (he must have a power of attorney to conduct all cases).
  5. Making a request for blocking. As soon as we file a claim, we additionally require that the resource be blocked for the time being while our claim is being considered. It should be noted that the probability of obtaining a satisfactory solution has a 50/50 chance. But in the case of a positive outcome, numerous problems are solved.
  6. Participate in court hearings. The trial usually lasts approximately four to seven months. The term varies for various reasons: the position of the judge, the scale of the problem, and so on.
  7. Get the solution. In cases where the plaintiff has obtained a satisfactory result, we acquire the right to visit sites with bad information, request the deletion or concealment of information. Thus, we remove the negative towards the client. It doesn’t hurt him anymore.

The search for the attackers.

Facebook, Instagram, Youtube, and any other false information that violates the personal non-property rights of the client for whom such false (negative) information is distributed.

Treaty

The involvement of journalists and the media to restore the reputation on the Internet

  • preparation of articles and publications;
  • placement of information and the various texts, articles, news, publications in mass media on the Internet resources on the Internet, websites Internet, Facebook, Instagram, Youtube, information that should refute the contents negative publicity about You.

from 25,000 UAH.

SERM (Search Engine Reputation Management) is managing the client’s reputation. This is a set of measures aimed at removing or hiding negative information from the search engine.

When do I need this service?

  • If the search results show custom articles that harm your reputation (black PR).
  • A lot of negative reviews about your company’s work or services.
  • False information about your product or service.
  • There is little or no information about you, and the image of your business or product has not been formed.

What does SERM do?

  • positive image.
  • Trust of the target audience.
  • Increasing brand awareness.
  • This service is useful if You have asked the following questions:
  • removing negative reviews;
  • cleaning up bad comments;
  • how to remove negative reviews in search results;
  • how to clear your company’s reputation;
  • how to manage your online reputation;
  • left a bad review;
  • purge negative information on the Internet.

How does SERM work?

Facebook, Instagram, Youtube, websites that are given out in Google, Yandex, YouTube searches, and refute the content of negative publications about you or tell about positive aspects. This result is achieved by requesting the publication of positive information about the company or its services, public personality, businessmen in the form of good reviews, recommendations from other people who have used the services of this company or know the public identity of the businessman.

If the new positive reviews have not replaced the negative information from the TOP 10, then external promotion of the review pages is carried out using back links.

from 25,000 UAH per month

Important!! Risks when applying to the court

Our professionals make every effort to ensure that the information has been removed by legal means. However, everything is not so simple, so customers can expect certain risks. No one is safe from them.

  1. Some information cannot be deleted. There is content on the Internet that cannot be legally accessed.
  2. Arguments do not impress the court. Similar cases may have slightly different solutions. It is difficult to say what the outcome of a particular trial will be.
  3. Gaps in the legal framework. It should be noted that by law, the old negative, when it gets a new title, easily turns into a new article. We have to re-serve the statement of claim and to commence litigation. At the same time, the wave of negativity does not decrease.
  4. the Court is not able to solve all the problems. The claim specifies the specific request of the applicant: to remove the negative from the Internet or hide links in search engines. But the conflict between the parties does not end there.

But there is an alternative to everything-removing (a set of measures to remove the negative)

As mentioned above, we specialize in removing negative information most safely and productively through negotiations. We try to talk to the author of a negative article or review, listen to them, and then convince them to delete information from the Internet. We do not hack accounts or emails in any way. We do not go so far as to intimidate the author or his relatives. We do not accept the transfer of data to third parties.

Our goal is to solve problems between the customer and the author of a bad comment. First, you need to find the pain points. Preparing the ground for successful negotiations and solving the problem.

Result: the parties come to a compromise, the author deletes the information. All innuendos and resentments are dissolved.

If you decide to order the service of removing a negative article, we provide a guarantee. In other words, if the content suddenly returns, we contact the author again and convince them to re-clean it. Also, we do not charge the customer for payment. It should be noted that using the method of deleting information by legal means, it is impossible to give such guarantees for objective reasons.

We will delete or block bad information. This will not affect the quality of life. Besides, you will not have to go to court and wait several months for a decision (perhaps not in your favor).

We ensure our client’s anonymity.

An online reputation management lawyer from Kasyanenko & Partners Law Company is not only the use of legal levers to protect your rights, honor, dignity and business reputation, as well as technical mechanisms, but all negative information published on the Internet will also be deleted, and you will receive compensation for moral damage and clean business reputation!

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